The Customer Protection Regulations NERC-R-001-2023 (“CPR 2023”)consolidates the existing regulatory instruments on customer protection into one regulatory document. Click below to read more.
Customer Protection Regulations 2023
To promote transparency and enhance customer awareness within the Nigerian Electricity Supply Industry (NESI), Nigerian Electricity Regulatory Commission (NERC) has issued the Customer Bill of Rights and Obligations. Click below to read more.