All prepaid electricity meters globally with base dates older than 2014, including those in AEDC’s network, need an update. Without this update, such meters will not accept new energy tokens. TID Rollover is the process of updating such meters to enable them continue to function seamlessly.
How does this affect you as a customer?
Updating your prepaid meter ensures your meter will be able to load energy tokens and continue to function properly. This update improves the security of your meter, keeps your service running smoothly, and aligns with international standards.
How to Update your meter:
1. Load unused tokens before inputting the KCTs. Any unused tokens will be rejected by the meter.
2. Purchase electricity units and get the KCTs with your receipt.
3. Load KCT 1 into the meter and press enter. Then, load KCT 2 into the meter and press enter.
4. Then, load new credit tokens. Congratulations, your meter has been updated!
Click here to get started.